When Unique is a Unifier: The Scholastic Sector and Duty of Care

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Universities are unique. And so too are its travelers, who run the gamut from undergraduate students heading abroad for the first time to faculty and grad students spending months away on remote research projects. They are setting up satellite campuses in other regions, as well as bringing international students to study in the US. Read full blog post »

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Avoiding Tripwires in Evacuations

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It’s somewhat inevitable that today’s corporate travel managers will eventually face some type of medical or security crisis or evacuation with one of their international business travelers. Does your company have a robust plan in place to manage an evacuation or other crisis? And what can be done to prevent those events from happening in the first place? Register today Read full blog post »

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Tips for a Busy Holiday Season

International holiday travel this year is expected to be busier and more challenging than in 2012. There’s a lot happening out there, with events in Ukraine and Bangladesh, smog in China, MERS CoV in the middleeast and even several early snowfalls in the Northeastern United States. To help you minimize the risks that come with travel disruptions, we’ve come up with some common-sense guidelines you can use to have an enjoyable experience—and avoid headaches. As always, advance preparation can make the difference between a satisfying trip and one filled with inconveniences or worse. I’d encourage you to also share these tips with your employees who are traveling for business and leisure.
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Typhoon Haiyan: Safeguarding Staff in Times of Turmoil

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“There’s no place in the world where there are no business travelers.”

This quote came from an interview Patrick Deroose, a colleague of mine who is a logistical genius who has shaped the assistance industry, did with New York Times travel business columnist Joe Sharkey. That’s certainly the case as we assist travelers even in the Philippines where Typhoon Haiyan (Yolanda) hit in more remote parts of the country. Read full blog post »

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Safe and Savvy Summer Traveler: Promoting Security Awareness for Women

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We’ve all seen and cringed at the headlines over the past six months where female travelers have been assaulted. It happened to an American riding a minibus together with her boyfriend in Rio de Janeiro. And it’s been happening in Egypt during the most recent uprisings. Read full blog post »

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Track and Inform to Keep Travelers Safe

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Last week, I had the opportunity to participate in a webinar How to Locate Your Workforce Today and Tomorrow, part of a series on Duty of Care and best practices. We took a look at technology that can educate and alert your employees of risks and ways to mitigate so they are prepared when trouble hits; trends in travel tracking; managing “Maverick” travelers who book outside the approved system; and the importance of an “I’m OK” policy. Read full blog post »

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Ensuring Traveler Safety, No Matter the Destination

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As we recently discussed, it is our core responsibility as managers and leaders in the security field to ensure the safety of the people to whom we are accountable, be they international travelers, expatriates, or their dependents. No matter what unexpected challenges are presented – from political unrest, to natural disasters, to concerns of international cyber security risks threatening our global infrastructure – we maintain our goal to fulfill this Duty of Care responsibility in an overarching effort to make the world less dangerous, no matter the destination. Read full blog post »

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