Duty of Care: The Masters Series

In a webinar today, Dr. Lisbeth Claus and I identified how well organizations are fulfilling their Duty of Care, thus mitigating those “foreseeable” risks their employees are facing everyday as they live or travel across the world. Utilizing the Integrated Duty of Care Risk Management Model, we guided attendees through an interactive plan, do and check exercise so listeners could easily benchmark their own organizations. Each step in the model poses important questions and checks that organizations should consider as they strive to keep their globally-mobile workforce healthy, safe and secure.
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When Trouble Strikes in the Middle of the Night, “Who you ‘Gonna’ Call?”

Q2

Do you advise employees what to do in case of changing risk/threat or when an incident happens? Do you have the capability to respond to a medical or a security emergency for your travelers, expatriates, and others? How do you keep everyone on same page – avoid internal conflict and drama – so a medical or security incident can be effectively managed? Read full blog post »

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Where are the Danger Zones? Besides Libya, That Is…

The recent violent demonstrations against American diplomatic facilities throughout the Muslim world, coupled with the attack on the American mission in Benghazi, Libya showcases one of hundreds of security threats that your globe-trotting employees may be facing – political uprising. For sound reasons, the news coverage on Libya has been extensive, especially in the United States. But for those of us charged with keeping our “own” safe, it begs many questions: What affect did this attack have on your employees or operations? Was this threat even on your radar screen? REGISTER HERE. Read full blog post »

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Putting the Pieces Together: Duty of Care

Boston-at-night

The Corporate Travel Manager should be aware of and understand the risks of traveling overseas and that proper duty of care involves the management of these risks. The global awareness that our job demands makes travel risk impossible to ignore. We are one of the first lines of defense when it comes to educating our globally-mobile employees. Read full blog post »

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Tracking During a Crisis

Tracking During a Crisis

Much of our thinking and discussion around Duty of Care centers around preparedness. But of course having a plan in place doesn’t prevent a situation from happening – an Ash Cloud probably wasn’t in the planning discussions for most leaders. A recent panel discussion looked at how some global organizations track employees during a crisis. Read full blog post »

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Helping Travelers in Hot Spots

Helping Travelers in Hot Spots

On Friday March 11 people around the world awoke to the news that a massive 8.9 earthquake had taken place off the eastern coastline of Japan, unleashing a massive tsunami and causing buildings to shake as far away as Tokyo, hundreds of miles from the earthquake’s epicenter. Many of those grappling with this news were employers with employees and their family members traveling to, or living in, cities across Japan. Read full blog post »

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High-Tech Leaders Talk Duty of Care

High-Tech Leaders Talk D.O.C.

Senior security leaders from the high tech industry participated in Duty of Care in Action: A Panel Discussion With High-Tech Industry Leaders where they spoke about their experiences implementing Duty of Care. Both Michael Clements, Director of Global Protective Services at Hitachi Data Systems and Bob Falconi, Director of Corporate Security and Safety at Symantec Corporation oversee security for global workforces that travel regularly to high risk areas, so when it comes to Duty of Care, they both have true field experience and stories to tell. Read full blog post »

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Putting It All Together – Duty of Care in Action

Putting It All Together – D.O.C. in Action

Getting everyone in your organization on the same page about Duty of Care is often a challenge. Large companies with global workforces often have a siloed approach to providing care for employees with no real centralized view of certain issues. A recent panel discussion hosted by International SOS explored how some global organizations mobilize resources. Read full blog post »

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Solving the Duty of Care Puzzle

Solving the Duty of Care Puzzle

You’ve got employees traveling all over the world. And you’re wondering if there’s more you could be doing to ensure they – and you – are prepared for the unexpected. Not to mention concerns about what kind of responsibility you have as an employer or university if something does go wrong. Now what? Read full blog post »

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