The Importance of Having a Plan: How a Small Issue Can Turn into a Life-Threatening Situation

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A hike along the Inca Trail near Machu Picchu in Peru was supposed to be the trip of a lifetime. But it quickly turned into a medical emergency that required my evacuation to the United States, and eventually back home to Australia. Good thing I had a plan in place, just in case something happened. Read full blog post »

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Malaysia Gains Awareness on Benefits of Duty of Care

Malaysia

Over the last decade, the Malaysian economy has grown manifold and has become more cosmopolitan than ever before. Multinational companies have set up operations here while Malaysian companies have taken their business abroad and are sending staff overseas for short and long term business travel. To support this aspiration, the Malaysian young and dynamic workforce is essential. They have become main players of the country’s growth and will be expecting more tangible benefits such as better health and protection while they are away for business assignment. Read full blog post »

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Heading to the Olympics? Take Safety and Duty of Care Into Consideration

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Late this month, the UK kicks off the largest peacetime security operation in the country’s history to ensure an incident-free Summer Olympics, which runs from July 27 through Aug. 12. It’s followed later this summer by the Paralympics, from Aug. 29 to Sept. 9.
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Are Your Travelers and Expatriates In Danger Now In Egypt?

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A little over a year ago, I was on the ground in Cairo helping our members evacuate from Egypt. Today, my colleagues are on the ground in Egypt and many of you are finding yourselves behind closed doors in the position of looking at the situation again there and strategizing next steps.
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When Duty of Care Collides with Business Judgment: Part 2

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Last week, Bill Henderson introduced us to pitfalls that can crop up for an organization making the decision to stay or evacuate. Here, I’ll take a look at some best practices that include pre-planning, risk tolerance and crisis management that help companies as they struggle with balancing the business needs of the organization with employee safety.
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Tracking Travelers When Disaster Strikes

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Being able to pinpoint the location of travelers when an emergency strikes is extremely important. That was especially true for the University of Pennsylvania during the 2011 earthquake and tsunami in Japan. The task of tracking travelers was made easier by our “Global Activities Registry,” a web-based tool that is part of Penn’s plan when it comes to travel assistance.
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Medical Risks and Best Practices for Organizations doing Business in China

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With 1.3 billion people, China represents 20 percent of the world’s population and continues to grow rapidly. The country is incredibly diverse in terms of geography, culture and language. This complexity creates both great opportunities and massive risks for organizations doing business in China. That’s especially true when it comes to medical risks.
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Medical Tips for a Safe Spring Break

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When Quigley family members travel, we go through a checklist that focuses on preparation and information. We make sure that all family members have full knowledge of the trip timeline and schedule regular check-in calls to be sure all is OK. As a physician, I also research healthcare facilities in the destination location, as well as security concerns. Read full blog post »

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Good Preparation and Communications Mean Successful Expat Assignments

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An expatriate assignment in a far away land should be an exciting adventure with new opportunities and learning experiences for all. And part of that success is solid preparation and communication with family members. You don’t simply leave for the assignment without getting input from family members, especially children; and ensuring that they are part of the whole planning process. Read full blog post »

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