About Carlos Almendros

Senior Global Travel Manager, Cisco

Carlos Almendros is the Senior Global Travel Manager for Cisco Systems, Inc. (DJIA: CSCO), the global leader in the design and manufacture of consumer electronics, networking and communications technology and services. Headquartered in San Jose, California, Cisco has more than 65,000 employees and annual revenue of US$40 billion as of 2010.

Almendros primary responsibility is to manage the company's travel program working with his internal Travel operations and procurement teams, Global TMC, Airlie, Hotel and Car Partners.

Almendros continues to drive consistency and to standardize global delivery processes so that they are in alignment with the enterprise vision and strategy of the company. This has resulted in increased efficiency and standardization of the company's global processes.

Almendros worked closely on the company’s initiative to reduce travel spend and has exemplified aggressive demand management. The company since November virtually has eliminated travel for internal meetings and shifted such demand to its own collaborative technologies. The efforts have slashed the company's travel expenses by over 50%.

Awarded for Cisco Innovation in Online Booking Tools Carlos and his team were awarded this in 2009 from Cisco Technology Provider Sabre/GetThere.

Awarded for their innovation in 2008 Almendros was a guest speaker at NBTA event in Los Angeles to discuss Social Networking and its impact to Corporations, Introducing Blogs, WIKI and Forums to the travelers in April and resulting in the highest hit sites internally at Cisco. Cisco also received an award for transforming the Customer Experience from Business Travel News.

In 2008 Almendros was also recognized for his contributions to changing traveler behavior and introducing virtual meetings Cisco TelePresence and WebEx through the online booking tool, which has contributed to the decline of internal meetings.

Almendros also recently managed the Cisco Travel and Meetings technology relationships, ensuring defined SLA and measurable KPI’s are met. He joined Cisco in 2003 after successfully implementing the company's first online booking system in Europe. Prior to this role, Almendros worked as a European Service Delivery manager for a large corporate travel company. He lives in the UK with his wife and two young daughters.

Questions and Answers: A Follow Up To the Webinar Dec. 6

A few weeks ago, ACTE and International SOS hosted a webinar “The Corporate Travel Director’s View on Duty of Care: Are you at Risk, Compliant or CSR Focused?” It was a chance to take a look at how the travel director fits into Duty of Care, as well as best practices to make sure travel has a seat at the decision-making table. Read full blog post »