Does your organization dispatch employees to dangerous or high-risk areas? It’s likely the answer is “yes.” According to our recently released Duty of Care and Travel Risk Management Global Benchmarking Study, 95 percent of the more than 600 organizations polled said their business travelers journey to locations they consider to be “high-risk.”
Survey respondents ranked Mexico as the highest risk location when asked to identify the nations where their employees work or travel and to rate each country in terms of threats to employee health, safety and security. India (4), China (8), Russia (14) and Brazil (16) – the opportunity-rich “BRIC” countries – also made this list. Across these markets, lawlessness, terrorism, political upheaval, civil unrest and pandemic illness were identified as among the top risks faced by business travelers and expatriates.
For many organizations, working and traveling in high risk locations is mission essential, and a tough global economy means companies are pushed to go further to explore new ventures. When business demands that the company take on some level of travel-related risk, a Duty of Care plan is the best bet for mitigating harm to employees and the organization’s reputation.
Educating and preparing employees to identify and avoid location-specific health and security threats is just one way your company can fulfill its Duty of Care. Other best practices include putting in place policies that limit employee exposure to risk, such as mandating the use of pre-approved ground transportation services, or requiring pre-assignment medical exams prior to departure to remote locales. A good Duty of Care plan brings together security, health, travel, legal and HR perspectives and is integrated throughout an organization’s structure and practices.
We’d love to hear from you how your company protects its travelers. What are some of your best practices?